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I have been told by every single phone agent that I contacted that zipcar was in the wrong and they all gave me different reasons and refused to provide the same compensation as the previous incident. This time I have spent over two hours on the phone, waited 72 hours for an email back only to dismiss me and tell me that they fulfilled their duty to me. Previously when this occurred, zipcar refunded me and provided me credit in driving hours for what the scheduled trip would have been. Zipcar with short and unacceptable notice transferred my reservation that I made days prior to another vehicle that is unreachable by me due to a physically limiting disability. BBB, please urge Zipcar to refund the $70 for the parking ticket charges asap. I won't advocate for their brand like I used to. This is completely not on me and Zipcar needs to refund my $70.Seriously, this is not the kind of service and experience I expect from Zipcar and that is why I am considering canceling my membership after 17 years. But they left the car as it was (after telling me to leave the car where I left it) and the result was a parking ticket issued the next day. The specific charges are: Parking Violation (********* in *************, *************) at 1:34pm $40.00 Processing Fee for Violation (*********) on 1:34pm $30.00 Note that I returned the car on and Zipcar had plenty of time to remedy the parking situation. Months later, I find out I am getting charged $70 for a ticket when ***** insisted that I would be okay in parking the car where I parked it. I have the phone records on my phone to prove that I did call Zipcar and that I waited a very long time to get help during this horrible situation. The parking spot was very near the actual Zipcar parking spot. I finally got ***** on the line and she told me to leave the car in the spot where I left it. This completely defeated the purpose of Zipcar being convenient to use. That was super-inconvenient for me and I had to wait on hold for an hour to speak to someone to find out what I should do. As a member since **** who has never returned a car late or caused any trouble for Zipcar, I am disappointed in this whole situation.When I returned the Zipcar back in March 20, 2022, both Zipcar spaces in the assigned parking lot were taken. I was told I'd be contacted in a couple of days but it's been 4 days we're now going into the weekend. You can generally reserve cars for 30 minutes to 7 days, but you can extend your reservation if no one else has booked the same car.I have been waiting to hear if Zipcar going to dismiss the parking ticket charges from my account. All you need to do then is walk to the car, scan your card on the reader on its windshield, and the car’s yours until your reservation expires. When you reserve a car, you’ll see its location on a map.

#CALL ZIPCAR FOR FREE#

If you run low on gas, you can fill the tank up for free with the gas card you'll find in the car. Aside from that and the membership fee, you won't have to pay anything for using the cars. You’ll get 180 miles guaranteed per trip, and after that, you’ll be charged 45 cents per mile. Once you receive your card in the mail, you’re free to make reservations on the Zipcar app or website.

#CALL ZIPCAR LICENSE#

You need to have a valid driver’s license and be at least 21 years old or a college student to apply. To get started, you’ll need to apply online and pay the 70-dollar membership fee. Zipcar is a ride share service operating in the U.S., Canada, and some European countries that lets you reserve cars through an app.

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